It’s important to have your existing water heater model number and serial number handy when calling, so we can find important product information about your heater, such as an applicable warranty, age, size and more.
Water heaters work constantly, heating and distributing water throughout your home, from faucets to showers and washing machines. Typically, people only think about their water heater twice in its lifetime; when it’s first installed and if it fails and must be replaced.
However, like any other household appliance, they may require repairs or maintenance from time to time. Usually water heater repairs are simple; replacing a thermocouple, draining sediment, etc., and these parts may be covered under the original warranty.