Call for installation or repair
By Mike Kirk – Director, Property Management Division, Fast Water Heater Company
If you’re a property or facilities manager…
…you know how important on-demand response for emergencies is. One thing I regularly hear from clients goes like this: If I had one week where I didn’t have to put fires out, I’d be able to catch up on so many important things.
For property management companies, there is a constant tension between managing maintenance expense and providing great service to residents, and it is always made worse by the endless roster of service providers who overpromise, then underdeliver. Many plumbing and HVAC outfits love the idea of contracting with multi-family or commercial clients, not realizing that these customers are very different from the average homeowner. Poor service always adds up to two things: greater costs for the management company and increased risk of client loss.
For those of you who prefer a simple formula:
Delayed maintenance + slow emergency response times = reduced occupancy rates & higher costs
If your service providers aren’t dialed in to your maintenance needs…
…then emergencies such as leaks, equipment failure, or outages are more commonplace. According to as study conducted by the Insurance Institute for Business and Home Safety, water damage due to lack of maintenance ranked second only to wind and hail for property damage claims. Of the claims studied, 69% were due to water heaters not replaced past their prime.
Bottom line these are preventable.
Any property management/contractor agreement should begin with a clear understanding of your needs. There are companies out there that can handle those needs, and companies that can’t.
How do you find plumbing, HVAC, and maintenance companies that can meet your needs?
Ask Tough Questions!
Providers don’t have to be huge companies that use fancy systems, but they should be able to answer those questions with some detail. If they can’t, run.
To learn how Fast Water Heater provides the highest service levels in the business, call or email Kielan Stewart at 866-554-2448, or fastpm@fastwaterheater.com
Your water heater plays an important role in your home, but you likely haven’t given it much thought. As the name suggests, your water heater is responsible for making sure that you have access to warm or hot water to
When it comes to taking care of your property, one of the things you have to remember to do is take proper care of all of your house’s major appliances and plumbing fixtures. This includes important systems like your HVAC
According to the U.S. Department of Energy, water heaters account for close to 17% of a home’s energy usage annually. This is no small figure, so it makes sense that you would want to find some ways to save energy
